Jaime Melo Baptista was graduated in 1975 in Civil Engineering by the Faculty of Engineering of the Oporto University and specialized in 1976 in Sanitary Engineering by the New University of Lisbon. With over 35 years of experience in the water sector, his professional activity has been focused on water supply and wastewater services, mainly design, modeling, rehabilitation, quality of service, performance assessment and regulation. The first part of his career, between 1976 and 2003, has been dedicated to research, in the National Laboratory of Civil Engineering (LNEC), Portugal. Since 2003, he is the President of the Portuguese Water and Waste Services Regulation Authority (ERSAR), in charge of regulating public water supply services, urban wastewater services and municipal waste services. He was President of the Distribution Division of the International Water Association (IWA) between 1994 and 1998, and the Technical Secretary of the respective National Committee from 1992 to 1999 and is currently a member of the board of that association. He was honored in 2012 with the Award for Outstanding Contribution to Water Management and Science for the International Water Association (IWA). He was coordinator of the theme Human Right to Water and Sanitation in the World Water Forum 2012. He is the Chairman of the Organizing Committee of the World Water Congress 2014.